Wavrion questions and answers
Understand the product, access and trial before you start.
Straight answers about what Wavrion does today, how workshops get access and where its integrations and customer views stop.
Using Wavrion
What is Wavrion?
Wavrion is workshop operations software for automotive workshops. It organises Jobs and connects customer and asset details, Tasks, checklists, scheduling, labour, purchasing, quotes, invoices and activity history around each Job.
Who is Wavrion for?
Wavrion is designed for workshop owners and managers who coordinate the work, with workflows for service staff and technicians who plan, assign and record Tasks.
Can technicians use Wavrion on a phone?
Yes. Wavrion runs in a web browser and adapts to phone screens. Technicians can view assigned work, update Tasks and use checklists from a phone. It is browser-based rather than a separate native app.
Does Wavrion take customer bookings?
No. The Schedule is for workshop staff to plan existing Jobs, assign workers and manage work waiting to be scheduled. It is not an online customer booking calendar.
Can customers see or approve work online?
A QR page can show selected vehicle service history, approved quotes and customer invoices. It is a read-only view. Customers cannot book work, accept a quote or make a payment through it.
Can we manage quotes and invoices?
Wavrion supports quotes and revisions, recording when staff deliver a quote and what the customer says, creating invoices from billable work, and recording payments. Wavrion does not send quotes to customers or collect their approval for you.
Access and pricing
How does a workshop get access?
Workshop access is invitation-based. A workshop owner or administrator invites members; the public website does not create a workspace automatically. Contact us to discuss access for your workshop.
How do we set up a workshop and invite our team?
Workshop access is invitation-based. An administrator sets up the workshop and invites members with an appropriate role. Contact us to discuss setup alongside trial access.
How is Wavrion priced?
Wavrion is priced per workshop. We do not publish a fixed rate card or plan comparison yet. Contact us with a little context about your workshop and we will discuss current pricing.
Is there a trial?
A three-month trial will be available. Contact us to discuss access and confirm the current trial terms.
Are there different product plans?
Wavrion does not publish a plan-by-plan feature comparison yet. Ask us which product options and access terms are current for your workshop.
How do I ask about setup or support?
Use the contact form to reach the Wavrion team with a setup or product question. Ask us to confirm the support arrangements and response expectations for your workshop.
Data and connections
Can we bring data from our current system?
Wavrion has import tools for customer CSV files and FleetMatics CSV data covering clients, assets and Jobs. Other sources and formats need to be checked before you plan a move. Contact us with the system and data you have.
Does Wavrion manage multiple workshop locations?
Teams & Locations can organise people, and inventory can use more than one stock location. Wavrion does not currently provide a parent-group system for consolidated multi-site operations and reporting. Tell us about your setup if you run more than one workshop.
What does the Xero connection do?
Wavrion connects to a selected Xero organisation, supports account, tax and contact mappings, checks invoice readiness, and can post an eligible invoice as a Xero draft. It is not a complete two-way synchronisation of your accounting records.
How is workshop data separated?
Workshop records are tenant-scoped. Wavrion checks permissions on the server and uses database row-level security to enforce the workshop data boundary.
Can different team members have different access?
Yes. Workshop members have roles such as Admin, Service Advisor, Mechanic and Receptionist. Server-side permissions limit which actions each role can take.
Can we export workshop data?
Wavrion provides exports within some workflows, including CSV reports, approved Payroll snapshots and Job or Task PDFs. Workshop settings transfers do not include operational history. Contact us about the specific records and formats you need before planning a full data move.
Do we need to use AI?
No. AI assistance is optional. It can help with bounded drafts, extraction, summaries and explanations. It does not decide financial state, permissions, stock levels or Job lifecycle state.
Still checking whether Wavrion fits?
Ask about your workflow, data source, Xero setup, pricing or the three-month trial.